Refund cycle description:
| Payment Method | Refund Method | Jingdong refund processing cycle | Bank refund processing cycle |
| Online Payments | Debit Card | Return the original payment card | 1 working day | 1-7 business days |
| Credit card | Return the original payment card | 1 working day | 1-15 business days |
Online payment - mobile payment platform | Bank card | Bank card payment is returned to the mobile payment platform account balance | 1 working day | 1-15 business days |
| Bank card + E-voucher | The e-coupon is automatically returned to the mobile payment platform account. | 1 working day | 1-2business days |
CCB, China Merchants Bank, Postal Service | Return the original payment card | 1 working day | 1-2 business days |
Online payment - direct bank payment | CCB, China Merchants Bank, Postal Service | Return the original payment card | 1 working day | 1-2 business days |
| Cash on delivery / self-paid payment | POS card swipe | Return the original payment card | 1 working day | 1-15 business days |
| Check payment | Return the original payment card | 1 working day | 1-3 business days |
| Cash payment | Personal savings card (work, construction, agriculture, recruitment) | 1 working day | 1-2 business days |
| Other personal savings card | 1 working day | 2-5 business days |
| Installment | Online staging | Original payment card (1, one-time return according to the number of bank periods; 2, please return the inquiry fee to the issuing bank) | 1 working day | 2-15 business days |
| The company Transfer |
| Original payment company account | 1 working day | 1-3 business days |
| Post office remittance |
| Personal savings card | 1 working day | 1-5 business days |