Refund method

When your refund form is approved, the amount of the returned goods will be returned in two ways.


First, the refund to the rhinoceros cloud balance

- For users who use the balance payment, your payment will be refunded to your Rhino Cloud balance immediately after the refund is passed, so that it can be used for the next purchase.

- The order will be paid by partial balance. When the goods are partially returned, the refund will be refunded to your account balance.

- When a cash on delivery order is returned, the funds will be returned to your Rhino Cloud balance, and you can choose to transfer the balance after the refund is completed.


Second, the original path is returned

- If you pay with Alipay balance, the money will be refunded to your Alipay balance;

- If you pay by bank card/credit card, it will be refunded to the corresponding bank/credit card account within 3-5 business days.


7 days return guarantee
15 day exchange pledge
99 packets of mail
National after-sale joint guarantee
T/400-003-2888
Monday to Sunday 9:00-18:00
Copyright ©2018 Shenzhen Huazhi Technology Group 
Rhino cloud provides enterprise cloud services
X